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GSE IT

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Stanford Graduate School of Education

IT Services and IT Enterprise

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Our team is committed to empowering faculty, staff, and students with cutting-edge digital tools, reliable technical infrastructure, and innovative learning technologies that enhance teaching, research, and administrative operations. From maintaining secure networks and managing educational software to supporting distance learning initiatives and emerging technologies, we work collaboratively to ensure seamless technology integration that supports the Graduate School of Education's mission of preparing tomorrow's educational leaders and transforming learning experiences.

Recommended for most issues

Ticketing System

  • Track your request from submission to resolution
  • Attach screenshots or files to help us understand your issue
  • Receive email updates on progress
  • Access your ticket history
Contact us via email

Email Support

  • For general questions and non-urgent requests
  • Include detailed description of your issue
  • Attach relevant screenshots or error messages
  • gsesupport@stanford.edu
Quick questions

Stanford Slack

  • Quick questions and community support
  • Real-time collaboration with our team
  • See solutions to common issues
  • Connect with other GSE community members in #gsesupport
Visit us in person

In-person support at ANKO 013

  • Issues requiring immediate troubleshooting
  • Hardware returns or pickups
Open office hours

Office hoursĀ and appointments

  • Online office hours are Wednesdays 1:30p-2:00p on Zoom
  • In-person data hours are Thursdays 10:30a-11:00p in ANKO 028

FAQ

Looking to make a website?

For all web projects, please contact Daniel Guimaraes (daniel.guimaraes@stanford.edu) on the GSE Communications team.

Need instructional support?

For issues related to Canvas, Qualtrics, and other academic technology, please contact Mae Bethel (instructionalsupport@stanford.edu) from the GSE Office of Academic Affairs.

Reserving a space for meetings or events?

The new GSE campus offers room bookings within Raikes and ANKO through our dedicated portal gserooms.stanford.edu.

Please contact GSE Facilities (gsefacilities@stanford.edu) if you have any questions.

Connecting to WiFi?

To connect to the network at Stanford University, your method will depend on your status: whether you are a Student, Faculty, or a Visitor. There are three main networks on campus and going by the wireless network names of the following: Stanford, Eduroam, and Stanford Visitor.