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GSE IT

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IT Services and IT Enterprise

Stanford Graduate School of Education
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Our team is committed to empowering faculty, staff, and students with cutting-edge digital tools, reliable technical infrastructure, and innovative learning technologies that enhance teaching, research, and administrative operations. From maintaining secure networks and managing educational software to supporting distance learning initiatives and emerging technologies, we work collaboratively to ensure seamless technology integration that supports the Graduate School of Education's mission of preparing tomorrow's educational leaders and transforming learning experiences.

Ticketing System

Recommended for most issues
  • Track your request from submission to resolution
  • Attach screenshots or files to help us understand your issue
  • Receive email updates on progress
  • Access your ticket history

Email Support

Contact us via email
  • For general questions and non-urgent requests
  • Include detailed description of your issue
  • Attach relevant screenshots or error messages
  • gsesupport@stanford.edu

Stanford Slack

Quick questions
  • Quick questions and community support
  • Real-time collaboration with our team
  • See solutions to common issues
  • Connect with other GSE community members in #gsesupport

In-person support at ANKO 013

Visit us in person
  • Issues requiring immediate troubleshooting
  • Hardware returns or pickups

FAQ

Looking to make a website?

For all web projects, please contact Daniel Guimaraes (daniel.guimaraes@stanford.edu) on the GSE Communications team.

Need instructional support?

For issues related to Canvas, Qualtrics, and other academic technology, please contact Mae Bethel (instructionalsupport@stanford.edu) from the GSE Office of Academic Affairs.

Reserving a space for meetings or events?

The new GSE campus offers room bookings within Raikes and ANKO through our dedicated portal gserooms.stanford.edu.

Please contact GSE Facilities (gsefacilities@stanford.edu) if you have any questions.

Connecting to WiFi?

To connect to the network at Stanford University, your method will depend on your status: whether you are a Student, Faculty, or a Visitor. There are three main networks on campus and going by the wireless network names of the following: Stanford, Eduroam, and Stanford Visitor.